colour rummy

colour rummy App support

Contact
+91 0246580680

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number. Once entered, verify the OTP (One-Time Password) sent to your number. This will securely log you in without requiring a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you still don't receive the OTP after clicking send, wait for the designated time to pass before seeking assistance from the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and access it without problems. This should allow you to play the app with the new features and improvements.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus collected funds. This means you can withdraw the money you've earned while playing, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app, which includes saving your Aadhar card, UPI information, and bank details. This will ensure a seamless and secure process. Failure to do so may hinder your progress or access to certain features.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait for up to 24 hours. This delay is an exception, rather than the norm, with most transactions completing quickly.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Withdrawals are allowed for the money won playing games with the bonus amount. This money is separate from the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve this issue, check your transaction history in the settings to confirm your withdrawal status. If your withdrawal is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the funds still don't appear, you can contact their care centre for assistance.

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